Fulfillment Policy

Last updated: September 4, 2026

Unless otherwise stated in the client agreement, the following standard fulfillment terms apply. The signed client agreement controls to the extent any provision differs.

Service Delivery

PhynyxPro services are delivered digitally according to the scope, prerequisites, and timing in the signed client agreement. Implementation estimates begin after required access, inputs, and approvals have been received; third-party reviews or dependencies may affect live-launch timing.

PYRO Platform Access

Platform access, billing intervals, activation requirements, and access duration are defined in the signed client agreement.

Cancellation

Cancellation rights, notice requirements, termination dates, and any continuing obligations are governed by the signed client agreement.

Refunds

Refund eligibility is governed by the signed client agreement. Advertising spend and other amounts already paid or committed to third-party platforms may be non-refundable once spent or committed.

Data Export

Where provided by the signed client agreement, clients may request an export of eligible data from the PYRO platform. Export format, timing, retention, and deletion are subject to that agreement, platform capabilities, and applicable law.

Contact

For fulfillment or refund inquiries, visit our support page.